Case advice service update

We are deeply sorry to close our teleconsulting specialist case advice service. For more information, please view the full statement regarding the closure.

The key dates and deadlines for case submissions are:

• Wednesday 27th August - 2am (AEST) - deadline for submitting follow-on questions for existing cases 

• Thursday 28th August - 9pm (AEST) - deadline for submitting new cases

• Friday 29th August - 9pm (AEST) - deadline for submitting follow-on questions for new cases

• Saturday 30th August -  2am (AEST) - all teleconsulting cases will become read-only access

NB: New case = any case created from 5pm (AEST) Monday 25/08/25. Existing case = any case created before 5pm (AEST) Monday 25/08/25.

Our high-quality, reliable radiology (CT, MRI, x-ray) reporting services are not impacted and continue to operate as usual.

If you are a client of the service and have any questions, please email client.success@vet-ct.com and a member of the team will respond as soon as possible.